Effective Pinterest Strategy: the Whole Foods Success Story

What makes for an effective Pinterest strategy? How to take advantage of this visual discovery engine to increase sales? Read about Whole Foods Market success.

Effective Pinterest strategy Whole Foods Market

Effective Pinterest strategy Whole Foods Market

Many see Pinterest as a community online to share images. Others, the visionaries, take advantage of all that this tool gives them and they grow with her. They understand that, in reality, it is a visual search engine and the first true platform for social commerce.

One of these visionaries is Whole Foods Market. The large supermarket chain is present in all of the social platforms, but none of them brought them the results that they achieved via Pinterest. Whole Foods launched its Pinterest boards in July 2011. By December 2013, Whole Foods had 155,000 followers and, only a few months later, in May 2014, this number had increased to 190,000 followers.

What makes for an effective Pinterest strategy?

We know that the number of followers does not necessarily move the needle when you aim to increase sales. Whole Foods Market ultra effective Pinterest strategy consists in presenting its products in a very attractive way to groups with different interests. Fully understanding who these groups are and the reason they are on Pinterest. For example, the “Go, go gadgets” board talks to a consumer interested in the latest on food-related artifacts or gadgetry and Whole Foods shares with them products like different ingenious and novel kitchen tools and how-to infographics on how to evaluate the quality of a blender. When these visitors click-through and arrive to the pages of Whole Foods site they discover additional ideas, recipes, products for which they already have a predilection for. This traffic coverts itself very easily into sales.

Here’s a great example of this effective Pinterest Strategy. A single image from this brand was shared 68,000 times generating therefore 44,000 visits to their website.

In a very short time, Pinterest ended up being the channel that contributes the most to the generation of sales for Whole Foods Market. More than Facebook, more than Twitter. In fact, Pinterest surpassed Twitter in referred traffic to the Whole Foods’ website. Their success was so big that they were invited to share content on one of Julia Child’s boards, therefore Increasing exposure for their products to the hordes of fans of Julia.

Pinterest is a visual discovery engine with great advantages for business

Of course, increasing traffic to a company’s website is only one of the benefits of Pinterest and only one of its ways to help increase sales. But maybe you are concerned about the increased level of effort of adding a new platform to your strategy. There’s great news regarding this point when you venture into the Pinterest world as 70% of the activity of promotion is executed by the community itself. The very opposite of what happens with the majority of social media channels and platforms.

Hispanic consumers tend to buy the products they share on social media twice as much as non-Hispanics and that Hispanic millennials are more likely to use Pinterest and Twitter (source: Mindshare and Unilever research)

Hispanic consumers tend to buy the products they share on social media twice as much as non-Hispanics and that Hispanic millennials are more likely to use Pinterest and Twitter

As of April 2013 Pinterest had 30 million visitors from across the globe. In March 2014 it surpasses the 70 million users mark and hosts more than 750 million boards with 30 billion pins. Besides the sizable audience, comScore reported an average of permanence on Pinterest of 12,1 minutes per visitor and food is one of the categories most shared on Pinterest, we can clearly see that Whole Foods decisions made for an effective Pinterest strategy and a very profitable one.

Now add the  fact that Hispanic consumers tend to buy the products they share on social media twice as much as non-Hispanics and that Hispanic millennials are more likely to use Pinterest and Twitter (source: Mindshare and Unilever research)

I guess it’s time to ask ourselves: Pinterest, simple online community to share images or an incredible platform to grow your business sales?

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest

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never get jealous ;)

never get jealous 😉

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Reverse Showrooming to the Power of Pinterest

41% of customers do reverse show rooming. Read on to find out how to leverage the power of Pinterest to drive more traffic to stores with intent to buy.

What is Showrooming?

Showrooming is a relatively new way of buying products where customers first visit a physical store to examine and/or evaluate the product that is then purchased online.

The consequent loss of sales due to showrooming worries brick and mortar store owners and with good reason. Not only do they lose sales to online stores but they have to face infrastructure and maintenance costs, salaries and inventory costs, among others.

Truth is, only 26% of customers do showrooming while 41% does reverse showrooming. That is, they search and evaluate products online and then make the purchase at a physical store.

How can we take advantage of reverse showrooming, then, to drive more traffic to the  stores with intent to buy?

Leverage reverse showrooming with chocolate images on Pinterest instead of a Chocolate ad - Who can resist?

Leverage reverse showrooming with chocolate images on Pinterest instead of a Chocolate ad – Who can resist?

Fighting Showrooming

We know that images on Pinterest are able to sell ideas like an ideal lifestyle, the perfect garden decor, the fantastic recipe for Monday dinners, all without the need to add heavy and burdensome advertising messages that may sometimes backfire. Therefore, consumers, free from these external influences, feel more at ease and feel free to choose what they most desire. Implicitly then, the communication barriers are low and the consumer’s attention is at its peak. Ideal, right?

According to a Harvard Business Review (HBR) study, one out of five or 21% of Pinterest users has bought a product at a store after pinning or repinning or marked it as favorite on their boards. Furthermore, when a Pinterest user is younger than 35 years old, this percentage increases to 36%.

One out of three users buys at a physical store after having added the product or idea to his Pinterest boards.

For more on taking advantage of Pinterest for your business:

Pinterest Search by Interests, a Google contender?

Discover Your Brand’s Best Times to Post to Pinterest

Kellogg’s Pinterest marketing strategy analysis

Reverse Showrooming to the power of Pinterest

Another interesting Pinterest advantage is that 70% of the sharing and adding activity on this Visual Search Engine is carried by the users and not by the brands, as reported by Digitas. This makes Pinterest stand out in a very positive way against all other social networks.

The HBR study corroborates this data. Moreover reports that 19% of the Pinterest generated purchases were originally discovered by something shared by a friend, 24% of them by something shared by a stranger, 10% by a search performed on Pinterest and 7% by something found on the brand’s Pinterest boards.

Another piece of the equation that tends not to be considered by these studies is that Pinterest boards get indexed by Search Engines and usually show up amongst the first results thus generating additional exposure to the pins.

Of course, one cannot expect to just add a few pretty pictures on Pinterest and then forget about them. Timely follow-through is key, especially when there is a sizable purchase amount, as is the case with electronics and cars, given that these users make the purchase between the first and third weeks after selecting the Pin.

I suggest initiating a conversation with these possible buyers during that crucial period by reaching out and asking them if they need more information or just by thanking them for sharing your Pin.

Let’s take advantage of Pinterest to fight show rooming. So, why not begin these efforts by creating a board inspired on Hispanic Heritage Month?

Is the image pinned on Pinterest enticing enough to generate Reverse Showrooming?

Is the image pinned on Pinterest enticing enough to generate Reverse Showrooming?

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest
to be kind #quote

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The version in Spanish of this article can be read at Abasto Magazine Page 42 of the Printed Edition. Havi Goffan is a contributor on the topic of Pinterest for Abasto Magazine.

Pinterest competition wants you to solve this Peugeot puzzle

peugeot pinterest competition

peugeot pinterest competition

Pinterest competition from Peugeot

Pinterest is the new kid on the social media block, but brand owners are starting to use the platform creatively. Peugeot Panama recently launched a Pinterest competition on the site that asks its customers to complete puzzles on the company’s Pinterest page.

Pinterest Peugeot Page

Pinterest Peugeot Page

The use of Pinterest as an engagement tool is an interesting concept that could be applied to virtually any product.

Peugeot asks their Pinterest visitors to choose a model and then search their website and Facebook page for the missing pieces of the puzzle. The first person to complete the image wins.
Using Pinterest in this way is certainly innovative, but the competition does lack clarity, with Peugeot having to explain how their Pinterest competition works. Nevertheless, as a first attempt at using Pinterest in this way, the company should be commended.

Peugeot Pinterest competition Instructions

Peugeot Pinterest competition Instructions

Here is what the Social Media Examiner has to say about Pinterest competitions:

Why Pinterest Contests?
Here is why you should run a contest on Pinterest:

Pinterest is the third most popular social network in the U.S. in terms of traffic.
Pinterest has accumulated 14.9 million users as of July 2012.
Pinterest is retaining and engaging users as much as 2-3 times more efficiently than Twitter was at a similar time in its history.
Over 80% of pins are repins, demonstrating the tremendous “virality” at work in the Pinterest community.
Pinterest accounted for 3.6% of referral traffic as of January 2012.
Shoppers referred by Pinterest are 10% more likely to make a purchase than visitors who arrive from other social networks, including Facebook and Twitter.
Using Pinterest contests, your brand can engage with consumers in a personal and cost-effective way.

Contests can also help you collect customer information, preferences and feedback. This valuable data can then be put into action to enhance your offerings and acquire more customers.

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest

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letting go #quotes

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Discover Your Brand’s Best Times to Post to Pinterest

I don’t believe there are standardized best times to post to Pinterest and. as a matter of fact, I am of the belief that the same applies to all social networks. But here’s how to identify YOUR best times to post to Pinterest.

Many blogs and articles on the web make mention of the best times to post to Pinterest. What do they truly mean?

Post-Pin-Tweet-Best-Time-Outreach

Best times to Post to Pinterest Standardized

A best time to post usually refers to a peak time, meaning that time when the most people are logged into a social network. Of course, this peak happens not because people with all kinds of interests decide to use a social platform all in synch but because the majority of the platform users of any social network tend to be lean towards similar interests and/or activities. Therefore, human beings that we are, we tend to perform those at about the same times: after work, maybe on the lunchtime break, etc.

Which is why, research on the subject usually shows that the best times for Pinterest are on Saturday mornings and late weekday evenings between 8pm – 1am EST. So it is a good idea to set your pins to go out during these peak periods.

Why may these times not be applicable to my brand?

There are 3 main reasons:

  1. Not every industry or content is viewed by the same audience
  2. Not all the industry audiences access Pinterest at the same times
  3. We all live in different time zones and therefore, what is Friday afternoon for me may not be for you, my dear reader

We may want to Pin a very Pinnable category such as Food and Recipes on Saturday morning but our audience does not share our time zone and our pins do not get the traction we desire.

What are the best times to post to Pinterest then?

Based on this, there are a few ways to identify your best times to post to Pinterest without resorting to expensive measuring tools (but if you were using them, you may not be reading this post) and here is the easiest one.

  • Discover your fans active times by checking out your logs on Pinterest.
  • Track them for over a month period (two is even better)
  • Notice the times when people repin, like and/or comment on your content and add them to a spreadsheet.
  • By the end of the time period, chart the numbers on a graph.
  • Be amazed at the discovery!
  • Feel free to perform this analysis by type of content shared.

It implies a bit of analysis to identify your best times to post to Pinterest but think of the effort you will save and the consequent increased results if you know exactly when to post.

Now, what have you discovered regarding Pinterest posting times?

Best Times To Post To Pinterest in Mexico - Standardized

Best Times To Post To Pinterest in Mexico – Standardized

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest
If you can love the wrong person, imagine how much you can love the right one

If you can love the wrong person, imagine how much you can love the right one

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Kellogg’s Pinterest marketing strategy analysis

I am a firm believer that very few companies grasp the power of Pinterest Marketing and understand how to compete for attention (and traffic) on the visual search engine. This is the first of many Pinterest marketing strategies analysis I will perform and post. Let’s learn from the ones that do and find out what we could do on other cases.

Kellogg’s Pinterest marketing strategy introduction

Kellogg's Pinterest marketing strategy analysis for the Online Hispanic Market: Pinterest insights

Kellogg’s Pinterest marketing strategy analysis for the Online Hispanic Market: Pinterest insights

Last month Kellogg’s launched Dias Grandiosos, a campaign targeting the online Spanish-dominant Hispanic women in the U.S. Dias Grandiosos is a new digital hub that provides a community for Hispanic families to share cultural experiences.

This strategy is a must for Kellogg’s, because one out of three children born in the U.S. this year are Hispanic AND 80 percent of Latinas use the internet to inform their purchases and to look for additional resources to help in their decision-making process.

“Dias Grandiosos is grounded in the understanding that Latinas are trying to find balance between maintaining their cultural heritage while embracing a more American lifestyle,” says Christopher Rivera, Associate Director, Multicultural Brand Marketing. “We help her find this balance through deliciously nutritious recipes, compelling articles, and relatable stories about real Hispanic women and their families with topics that she cares about and that are relevant to our brands.” (source: Portada)

And because they happened to select Pinterest as one of their two main social media platforms – the other one being Facebook-, and because you know Pinterest is one of my fields of expertise, I decided to perform an analysis to find out how they were faring.

How To Successfully Market To Latinos on Pinterest

While their Facebook page results are indisputable – they have over 96,000 fans (as of April 28, 2014) and they truly know how to engage their audience and generate conversation via questions, trivia and some delicious recipes-, Kellogg’s Pinterest marketing strategy efforts do not live up to the expectations I have of this great brand.

Food is a very viral category on Pinterest and, if properly leveraged and implemented, it will definitely account for an extremely successful Pinterest marketing strategy.

Kellogg’s Pinterest marketing strategy analysis

After searching for a while, I discovered three Kellogg’s Pinterest accounts. Maybe there are more but I could not find them. Only one of them is in Spanish and the other two belong to Froot Loops and to Snap! Crackle! and Pop! well, ahem! to Rice Krispies. 🙂

Kellogg’s Pinterest marketing strategy analysis by Havi Goffan

Kellogg’s Pinterest marketing strategy analysis by Havi Goffan

There is one thing that I truly like about these Pinterest accounts. They share their fans’s submissions, be it recipes or photos, on their boards. Chapeau! Many brands are either afraid or may not consider their fans ideas as good ones. If it was me, I would take it a step further and create a Group Board on each Pinterest account where they let people Pin their own photos and recipes and who knows? Maybe I will video my Rice Krispies on orange juice and show them that they also Snap, Crackle and Pop! (Don’t knock it until you’ve tried it) 😉

Another great move are the links back to their sites and the Recipe Rich Pins for their Rice Krispies and Froot Loops brands. Although many of the Pins still point to Tumbl.r or have been uploaded directly onto the platform.

I will not bore you will all the data I analyzed but these are a few that stood out.

  • The Rice Krispies board pins an average of 3 new daily pins while Días Grandiosos only pins 1.5 a day. And the results tell the rest of the story.
  • The Froot Loops boards gain and average of 235 pinners per month, a pretty low number for being a world-known brand, Dias Grandiosos gained 268 followers on their first month.
  • Froot Loops and Rice Krispies created their first board about a year ago and Dias Grandiosos about a month ago.
  • It is evident that out of the three Pinterest accounts, Dias Grandiosos has the most Kellogg’s love and attention but that is not enough.

Kellogg’s Pinterest marketing strategy Suggestions

Their Dias Grandiosos boards could easily reach this coveted audience if they would:

  • Verify the Dias Grandiosos site. Apply for Rich Pins and go crazy pinning the recipes!
  • Increase the pinning activity and create images just for Pinterest.
  • Add a community board that parallels their online Dias Grandiosos community for Latinas to Pin Kellogg’s products related images.
  • Leverage your Pinterest brand. Dias Grandiosos has great product ideas, e.g. things to do with Poptarts. After all, that’s what you may wander what to do with besides placing them in the toaster. If you discover them on Pinterest, they may go viral.
  • Be mindful of the translations when naming your boards. Recetas para fiestas is a direct translation of Party Recipes but it is not how Latinas search for it in Spanish. Google Adwords reports only 90 monthly searches for this term while Comida para Fiestas has 720. I would choose the latter, wouldn’t you?

These are just some of my suggestions. Their fan base would quickly grow as would referral traffic to their websites. Of course, I would also recommend having a Hispanic Market Pinterest specialist on staff or to consult with. They always come in handy.

After all, General Mills and Kraft are already planning on paying to advertise on Pinterest. It’s time to move, Kellogg’s!

Kellogg’s has been a part of the American culture for over a century. In 1898, Will Kellogg created Corn Flakes after a failed attempt to make granola. But it has also been a part of people in Latin America. I still remember eating my Zucaritas (Frosted Flakes) and Choco-Krispis (Coco Krispies) although Banana Frosted Flakes were my favorite. And my nephews are always on the lookout for the new Pringles flavors. Hope to see Kellogg’s transferring these outstanding to their Pinterest boards very soon.

What are your thoughts on this Pinterest Marketing Strategy? What would you do different?

A Snap Crackle and Pop Pinterest Board

A Snap Crackle and Pop Pinterest Board

You may like:

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest

And now, for your advertising entertainment, I have selected a few Kellogg’s vintage ads.

Celebrity endorsers advertising Tony the Tiger and Groucho Marx

Celebrity endorsers advertising Tony the Tiger and Groucho Marx

Kelloggs All Bran Vintage advertisement

Kelloggs All Bran Vintage advertisement

Bull and Bullfighter - Kellogg's Variety Pack, 1958

Bull and Bullfighter – Kellogg’s Variety Pack, 1958

Kream Krunch cereal Kelloggs - I would have loved tasting this cereal!!

Kream Krunch cereal Kelloggs – I would have loved tasting this cereal!!

Kelloggs sugar smakcs and Star Trek

Kelloggs sugar smakcs and Star Trek – Mr. Spock was my childhood hero!

How to Market to Latinos on Pinterest. Step 2: Understanding User's Intent. A guide to successfully market to Latinos on Pinterest. Don't miss out!
30% of Pinners prefers to be on Pinterest rather than watch TV
What makes for an effective Pinterest strategy
Reverse Showrooming: how to leverage the power of Pinterest
Until you make the unconscious conscious, it will direct your life and you will call it fate -- Carl Jung

Until you make the unconscious conscious, it will direct your life and you will call it fate — Carl Jung

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