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Managers’ Hiring Practices Vary By Race & Ethnicity

Managers' Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

Managers’ Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

Managers’ Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

White, Asian and Hispanic managers tend to hire more whites and fewer blacks than black managers do, according to a new study out of the University of Miami School of Business Administration.
Using more than two years of personnel data from a large U.S. retail chain, the study found that when a black manager in a typical store is replaced by a white, Asian or Hispanic manager, the share of newly hired blacks falls from 21 to 17 percent, and the share of whites hired rises from 60 to 64 percent. The effect is even stronger for stores located in the South, where the replacement of a black manager causes the share of newly hired blacks to fall from 29 to 21 percent. In locations with large Hispanic populations, Hispanics hire more Hispanics and fewer whites than white managers. The study is out this month in the Journal of Labor Economics.

The finding is clear evidence that the race or ethnicity of those who make hiring decisions can have a strong impact in the racial makeup of a company’s workforce, says Laura Giuliano, an assistant professor of economics at the University of Miami School of Business, who authored the study with David Levine and Jonathan Leonard from the University of California, Berkeley.

How strong is the impact? Consider a typical store with 40 employees located in the Southern U.S. According to the data, replacing a black manager with a non-black manager would result in the replacement of three to four black workers with white workers over the course of one year.

The effect in a non-Southern store would also be significant, if a bit more subtle. Replacing a black manager in a non-Southern store would result in one black worker being replaced by a white worker over a year.

“From the viewpoint of a district manager who is observing just a small sample of stores, this change might go unnoticed or appear insignificant,” Giuliano said. “However, the change may appear more significant from the point of view of job seekers — and especially black job seekers. In fact, the change in non-Southern stores amounts to a proportional decline of 15 percent in the number of blacks employed.”

The data used by Giuliano and her colleagues were especially well suited to sorting out the role race plays in hiring. While previous studies have also suggested that manager race plays a role, those studies have been unable to distinguish that role from other factors such as the demographic makeup of the local labor pool. Giuliano and her colleagues were able to isolate the race factor by tracking individual stores that experienced a change of manager.

“This means we can compare the hiring patterns of consecutive managers of different races in the same store,” she said. “Hence we can isolate the effect of a manager’s race by comparing the hiring patterns of managers when they hire from similar labor pools under similar conditions.”

The researchers were also able to use their data to offer some partial explanations for why these differences in hiring patterns exist.

They found that both black and non-black managers tend to hire people who live close to them. So if black managers live in predominantly black neighborhoods, their hiring network is also likely to be predominantly black.

The research also suggests that black managers hire fewer whites because whites may be less willing to work for black managers. The study found that when a white manager is replaced with a black manager, the rate at which white workers quit their jobs increases by 15 percent.

“We interpret this increase in the white quit rate as evidence of discriminatory sorting by white job seekers,” the authors write. “It implies that whites who dislike working for black managers often avoid working for black managers in the first place.”

About the University of Miami School of Business Administration

The University of Miami School of Business Administration is a comprehensive business school, offering undergraduate business, full-time MBA, Executive MBA, MS, PhD and non-degree executive education programs. One of 12 colleges and schools at the University of Miami, the School is located in a major hub of international trade and commerce and acclaimed for the global orientation and diversity of its faculty, students and curriculum. The School delivers its programs at its main campus in Coral Gables as well as at locations across Florida and abroad. More information about the University of Miami School of Business can be found at www.bus.miami.edu.

NOTE TO EDITORS: A full copy of the study is available upon request. The University of Miami has a television studio on campus and can provide live expert interviews via satellite or Vyvx fiber.

Media Contact:
Tracy Simon
University of Miami School of Business Administration
267-679-2774
tsimon@sba.umiami.edu
SOURCE University of Miami School of Business Administration

MillerCoors pact to serve Hispanics

MillerCoors pledged Friday to increase economic opportunities for Hispanics through an agreement with the Hispanic Association on Corporate Responsibility.

Through the joint agreement, MillerCoors and the Hispanic Association on Corporate Responsibility promise to increase and enhance economic opportunities for Hispanics through increased participation in key corporate initiatives such as leadership and work force development, procurement and supplier diversity, marketing and advertising, and community contributions.

“Growing and leveraging diversity will provide MillerCoors with a competitive advantage that will not only strengthen our business, but also strengthen the Hispanic community,” said Leo Kiely, MillerCoors CEO. “Through this agreement we will be able to use our collective power to achieve an important goal for both our organizations, to have Hispanics participating at greater levels in our business.”

The new five-year agreement is the first since MillerCoors was created in July 2008. Coors was a founding corporate member of HACR and has maintained an agreement since 1986.

“It is gratifying to see that MillerCoors recognizes the growing influence of Latinos in the marketplace, workplace and social mainstream, said HACR president and CEO Carlos Orta.

MillerCoors is a joint venture of Denver-based Molson Coors Brewing Co. and SABMiller PLC that combines the two international beer companies’ U.S. brewing operations.

Source: Denver Business Journal

Finding the “right” Hispanic expertise for your company

Like one of my good teachers once said, “would you ask the janitor to develop your marketing strategy?” Well then, why would you ask your call center representative to create and translate your Spanish collateral materials?

How many times do managers find themselves in the position of having to hire an employee—be it for a call center, sales or marketing—and didn’t know how to go about it?

Here are some tips on how to hire the “right” Hispanic expertise

Finding the “right” Hispanic expertise for your company

Finding the “right” Hispanic expertise for your company

If you are looking for a call center representative, you need to find a person with a customer centric attitude and bilingual skills. Ah, but this is tougher than it sounds. The customer service skills are easily detectable, but how do you test the prospect’s bilingual skills in a language you do not know? My advice is to have them take a proficiency test at a local branch of a language instruction institute or a reputable foreign organization that tests Spanish language skills.

Maybe you are looking to fill a junior marketing position and you want to make sure you hire the best asset for your company. You will have to do a little research first. If the position requires a degree and your candidate’s diploma is from a foreign country, find out if the school is a reputable one for the year of graduation. You will find that many Latin American countries have better public universities than private ones. Only the brightest students are able to pass the public university tests and graduate. Some years (the economy and politics of that country have a lot to do with this) may see the best and most prepared candidates graduate. Some years might not be as good. Another nice fact to know is that most Latin American universities do not have electives or specialization in any specific area until graduation. You must look into their post-graduate studies for special skills.

To hire a senior executive position, I would strongly advice the use of an experienced recruiter that understands your expectations. Most companies believe that bringing one or two top Hispanic gurus will achieve the goal of acquiring the Hispanic market. In reality, you need to hire an executive that will also build you a good team. You must be ready and able to support his or her resources and staffing needs.

How do you find a reputable recruiter? Once again, a little research is needed. Check credentials—talk to other hiring managers—treat it as if it were a future “hire.” Make sure the recruiter specializes in “Hispanic” and works with the type of candidates you are looking for. Do not embark in a venture with a recruiter that specializes in call center staffing to find either your Director of Hispanic Marketing or a Hispanic member for your board.

If all this seems overwhelming, you may want to hire a consulting firm that can find you the right recruiter, the perfect candidates and can also assist you in developing your Hispanic marketing strategy.

never lose your sense of wonder
Beware the Professional Hispanic: Professional Hispanics are folks who are Hispanic and have chosen their ethnicity as their profession.
Six out of 10 Hispanics are U.S.-born
Economy crisis impact on Latinos examined in new Radio Bilingue series
great quotes | remember that your greatest talent is so much more powerful than your biggest fear

great quotes | remember that your greatest talent is so much more powerful than your biggest fear

Photo credit: Jessica Rebelo Design

Managers’ Hiring Practices Vary By Race & Ethnicity

Managers' Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

Managers’ Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

Managers’ Hiring Practices Vary By Race, Ethnicity Says University of Miami Study

White, Asian and Hispanic managers tend to hire more whites and fewer blacks than black managers do, according to a new study out of the University of Miami School of Business Administration.
Using more than two years of personnel data from a large U.S. retail chain, the study found that when a black manager in a typical store is replaced by a white, Asian or Hispanic manager, the share of newly hired blacks falls from 21 to 17 percent, and the share of whites hired rises from 60 to 64 percent. The effect is even stronger for stores located in the South, where the replacement of a black manager causes the share of newly hired blacks to fall from 29 to 21 percent. In locations with large Hispanic populations, Hispanics hire more Hispanics and fewer whites than white managers. The study is out this month in the Journal of Labor Economics.

The finding is clear evidence that the race or ethnicity of those who make hiring decisions can have a strong impact in the racial makeup of a company’s workforce, says Laura Giuliano, an assistant professor of economics at the University of Miami School of Business, who authored the study with David Levine and Jonathan Leonard from the University of California, Berkeley.

How strong is the impact? Consider a typical store with 40 employees located in the Southern U.S. According to the data, replacing a black manager with a non-black manager would result in the replacement of three to four black workers with white workers over the course of one year.

The effect in a non-Southern store would also be significant, if a bit more subtle. Replacing a black manager in a non-Southern store would result in one black worker being replaced by a white worker over a year.

“From the viewpoint of a district manager who is observing just a small sample of stores, this change might go unnoticed or appear insignificant,” Giuliano said. “However, the change may appear more significant from the point of view of job seekers — and especially black job seekers. In fact, the change in non-Southern stores amounts to a proportional decline of 15 percent in the number of blacks employed.”

The data used by Giuliano and her colleagues were especially well suited to sorting out the role race plays in hiring. While previous studies have also suggested that manager race plays a role, those studies have been unable to distinguish that role from other factors such as the demographic makeup of the local labor pool. Giuliano and her colleagues were able to isolate the race factor by tracking individual stores that experienced a change of manager.

“This means we can compare the hiring patterns of consecutive managers of different races in the same store,” she said. “Hence we can isolate the effect of a manager’s race by comparing the hiring patterns of managers when they hire from similar labor pools under similar conditions.”

The researchers were also able to use their data to offer some partial explanations for why these differences in hiring patterns exist.

They found that both black and non-black managers tend to hire people who live close to them. So if black managers live in predominantly black neighborhoods, their hiring network is also likely to be predominantly black.

The research also suggests that black managers hire fewer whites because whites may be less willing to work for black managers. The study found that when a white manager is replaced with a black manager, the rate at which white workers quit their jobs increases by 15 percent.

“We interpret this increase in the white quit rate as evidence of discriminatory sorting by white job seekers,” the authors write. “It implies that whites who dislike working for black managers often avoid working for black managers in the first place.”

About the University of Miami School of Business Administration

The University of Miami School of Business Administration is a comprehensive business school, offering undergraduate business, full-time MBA, Executive MBA, MS, PhD and non-degree executive education programs. One of 12 colleges and schools at the University of Miami, the School is located in a major hub of international trade and commerce and acclaimed for the global orientation and diversity of its faculty, students and curriculum. The School delivers its programs at its main campus in Coral Gables as well as at locations across Florida and abroad. More information about the University of Miami School of Business can be found at www.bus.miami.edu.

NOTE TO EDITORS: A full copy of the study is available upon request. The University of Miami has a television studio on campus and can provide live expert interviews via satellite or Vyvx fiber.

Media Contact:
Tracy Simon
University of Miami School of Business Administration
267-679-2774
tsimon@sba.umiami.edu
SOURCE University of Miami School of Business Administration

MillerCoors pact to serve Hispanics

MillerCoors pledged Friday to increase economic opportunities for Hispanics through an agreement with the Hispanic Association on Corporate Responsibility.

Through the joint agreement, MillerCoors and the Hispanic Association on Corporate Responsibility promise to increase and enhance economic opportunities for Hispanics through increased participation in key corporate initiatives such as leadership and work force development, procurement and supplier diversity, marketing and advertising, and community contributions.

“Growing and leveraging diversity will provide MillerCoors with a competitive advantage that will not only strengthen our business, but also strengthen the Hispanic community,” said Leo Kiely, MillerCoors CEO. “Through this agreement we will be able to use our collective power to achieve an important goal for both our organizations, to have Hispanics participating at greater levels in our business.”

The new five-year agreement is the first since MillerCoors was created in July 2008. Coors was a founding corporate member of HACR and has maintained an agreement since 1986.

“It is gratifying to see that MillerCoors recognizes the growing influence of Latinos in the marketplace, workplace and social mainstream, said HACR president and CEO Carlos Orta.

MillerCoors is a joint venture of Denver-based Molson Coors Brewing Co. and SABMiller PLC that combines the two international beer companies’ U.S. brewing operations.

Source: Denver Business Journal

Finding the “right” Hispanic expertise for your company

Like one of my good teachers once said, “would you ask the janitor to develop your marketing strategy?” Well then, why would you ask your call center representative to create and translate your Spanish collateral materials?

How many times do managers find themselves in the position of having to hire an employee—be it for a call center, sales or marketing—and didn’t know how to go about it?

Here are some tips on how to hire the “right” Hispanic expertise

Finding the “right” Hispanic expertise for your company

Finding the “right” Hispanic expertise for your company

If you are looking for a call center representative, you need to find a person with a customer centric attitude and bilingual skills. Ah, but this is tougher than it sounds. The customer service skills are easily detectable, but how do you test the prospect’s bilingual skills in a language you do not know? My advice is to have them take a proficiency test at a local branch of a language instruction institute or a reputable foreign organization that tests Spanish language skills.

Maybe you are looking to fill a junior marketing position and you want to make sure you hire the best asset for your company. You will have to do a little research first. If the position requires a degree and your candidate’s diploma is from a foreign country, find out if the school is a reputable one for the year of graduation. You will find that many Latin American countries have better public universities than private ones. Only the brightest students are able to pass the public university tests and graduate. Some years (the economy and politics of that country have a lot to do with this) may see the best and most prepared candidates graduate. Some years might not be as good. Another nice fact to know is that most Latin American universities do not have electives or specialization in any specific area until graduation. You must look into their post-graduate studies for special skills.

To hire a senior executive position, I would strongly advice the use of an experienced recruiter that understands your expectations. Most companies believe that bringing one or two top Hispanic gurus will achieve the goal of acquiring the Hispanic market. In reality, you need to hire an executive that will also build you a good team. You must be ready and able to support his or her resources and staffing needs.

How do you find a reputable recruiter? Once again, a little research is needed. Check credentials—talk to other hiring managers—treat it as if it were a future “hire.” Make sure the recruiter specializes in “Hispanic” and works with the type of candidates you are looking for. Do not embark in a venture with a recruiter that specializes in call center staffing to find either your Director of Hispanic Marketing or a Hispanic member for your board.

If all this seems overwhelming, you may want to hire a consulting firm that can find you the right recruiter, the perfect candidates and can also assist you in developing your Hispanic marketing strategy.

never lose your sense of wonder
Beware the Professional Hispanic: Professional Hispanics are folks who are Hispanic and have chosen their ethnicity as their profession.
Six out of 10 Hispanics are U.S.-born
Economy crisis impact on Latinos examined in new Radio Bilingue series
great quotes | remember that your greatest talent is so much more powerful than your biggest fear

great quotes | remember that your greatest talent is so much more powerful than your biggest fear

Photo credit: Jessica Rebelo Design