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Latinas, Social Media and Buzz influence

How much do you know about Latinas online habits? This Social Media and Buzz study unveils key purchase + influence patterns to marketing success.

One does not simply ignore Latino women - Aragorn

One does not simply ignore Latino women – Aragorn

63% of the women interviewed use Orkut, Facebook, Twitter and other social media networks to search for information before purchasing a product or service. Books, magazines and electronics are the categories consulted the most.

Latinas consult with their social network before they make a purchase

Women now represent the majority of users of social networks in the world, a trend that continues to grow. And they do not use these networks just to communicate with friends and family, read on subjects of interest or for academic or professional purposes. Every day more women search for information on products and services on their social networks.

A survey of 3,274 women from 18 to 60 years old, residents of Brazil, Argentina, Mexico, and U.S. Latinas, conducted by Sophia Mind, a market intelligence company, indicates that 63% of these women use social media to gather information before making a purchase, and for 70% of them the probability of purchasing a major product or service increases if it is recommended by a social media friend.

Electronics are the products most consulted by them – 66% consider important to exchange information on them on the web before committing to their purchase. Forty eight per center do the same with magazines and books; 47 %, with songs; 45 %, with movies and products related to tourism; and 42 % with cosmetics.

Jewelry is an exception, the great majority of Latinas (89 %) believes this is a personal choice.

Social Media and Buzz Influence

Social Media and Buzz Influence

Brazilians (66 %) and latin americans (56 %) are the greatest contributors and generators of buzz influence as they share most to their experiences in social media recommending or not a product or service. In all of the countries surveyed the rate of positive comments was greater than the negative. Another similarity amongst the women in these countries is that 50% of them may give up a purchase if a product or service is not well rated in social media networks.

Social Media and Buzz influence regarding Latina purchasing decisions

In Argentina, the United States and Mexico, 87% of women cite Facebook as the most influential. And 25% of them say they have already made purchases based on comments or indications of friends of that social network. Twitter appears in second place, with a 17% buzz influence. Advertising also has greater influence on Facebook: 18% of the respondents have already purchased products based on messages or announcements viewed on this channel. Also, on Facebook, one in five women have already withdrawn from making a purchase due to negative buzz about a product or service.

In Brazil, Orkut remains as the social network with greater penetration amongst women: 85 %. Sonic, Twitter and Facebook are tied in second place, with approximately 21 %. Twenty-nine percent of brazilians have made purchases in Orkut based on announcements or messages of companies and 21% are no longer using some products because of negative comments.

Cry as hard as you want to, but just make sure that when you stop crying, you never cry for the same reason again

Cry as hard as you want to, but just make sure that when you stop crying, you never cry for the same reason again

Next Quote? funny inspirational quotes on every post!

Hispanics Create More than Half of Food Growth

Hispanics accounted for 57.7% of sales growth in the food, beverage and restaurant sector.

Hispanics accounted for 57.7% of sales growth in the food, beverage and restaurant sector.

In addition to being the largest driver of college enrollment growth, Hispanics have also become the most important U.S. demographic growth driver in the food, beverage and restaurant sectors, according to data from a Hispanic market research study.

The U.S. Hispanic segment made up more than 50% of real U.S. food, beverage and restaurant growth between 2005 and 2008, generating $52 billion of new inflation-adjusted spending. In contrast, non-Hispanics generated $40 billion of new inflation adjusted spending during the same period. This means that between 2005 and 2008, Hispanics accounted for 57.7% of sales growth in the food, beverage and restaurant sector.

The analysis indicates this growth can be attributed primarily to an increase in the number of U.S. Hispanic households, and secondly to an increase in consumer spending among U.S. Hispanics (which should likely continue rising as more Hispanics obtain college degrees and increase their earning potential).

Source: Latinum

Yoda wisdom

Yoda wisdom

Educated, Affluent and Hispanics Flock Online

A survey measured media use among specific demographic groups and revealed a trend toward  increased use of online sources for news and information among the college educated, Hispanics and those making more than $100K per year, compared with the general population.

Not surprisingly, the research also found that the younger the respondent, the more reliant that person was on online sources.

Key demographic differences:

  • Respondents with household incomes of $100K or more receive considerably more news and information from online sources (23.1% vs. 14.6% for the general population).
  • College grads report using online sources more frequently (20.0%).
  • Adults ages 18-34 report the highest reliance on online sources (22.2%).
  • Hispanics are more likely to prefer online sources (21.0%).

“The data showing an increase in online use and drop in daily newspaper consumption echoes what we’re hearing from consumers and media partners,” according to the research company. “Consumers want more of their information online.”

Other survey findings:

  • College grads are more likely to trust online news (giving online a 6.3 rating vs. the 5.7 rating by the general population), and are less likely to trust TV news (giving TV a 6.1 rating vs. the 6.5 rating by the general population).
  • Respondents with annual household incomes of $100K and above trust online sources considerably more than the general population (giving online a 6.5 rating, compared with the 5.7 rating by the general population).
  • Higher-income respondents also view daily newspapers as more credible (6.8 vs. the 6.3 overall rating).

About the survey:  The survey was conducted with 1,000 US adults, ages 18+. It was conducted by phone September 10-13, 2009. ARAnet. Educated, Affluent and Hispanics Flock Online

you and i are more than friends

you and i are more than friends

Latina bloggers are a force to be reckoned with

They are Latinas. They are strong, modern, intelligent and love to share their opinions. They are constantly contributing to the blogosphere. They are the Latina bloggers.

And, LATISM (Latinos in Social Media), a non-profit organization that groups Latinos who actively participate online, has performed an invaluable survey of over 900 Latina bloggers and has shared these incredible insights with all of us.

Thank you, LATISM!!!

Perhaps reflecting the makeup of the larger Latino population, the great majority of participants were born in Mexico and the US | Latina Bloggers Study

Perhaps reflecting the makeup of the larger Latino population, the great majority of participants were born in Mexico and the US

This is an excerpt from the LATISM survey on Latina bloggers (July 2010):

The world has certainly changed a lot since our “abuelitas” (grandmas) used to keep a secret dairy. Today’s Latinas are open-minded, opinionated and love to share their innermost  thoughts online… in two different languages!

At the same time, while they have shed certain traditions, these independent heads of households have managed to tap into the gregarious aspect of our culture: the sense of community,  which earned high marks as a main motivator to start posting.

They have succeeded at planting themselves right at the epicenter of merging worlds: between tradition and modernity, between English and Spanish, between American and Latino cultures.

The intrinsic characteristics of blogging, where the private becomes public and communities rally together around common interests, make it the perfect platform for the Latina Passion.

  • The number of blogueras has been climbing steadily for the past 10 years but the numbers really skyrocketed last year: 63% started blogging in 2009 and it’s expected to continue climbing.
  • Most feel being a Latina has helped them find sponsorships and readers but in general feel they get less opportunities compared to non-Latinas
    • Young: The largest group is between 30 and 39
    • Mothers: 83% has between 2 and 4 kids
    • Heads of household:  70% is either single, divorced or separated
  • Commitment:
    • 75% blog two or more times a week
    • 77% have invested in their own domain
  • 98% plus are active in social media
  • A surprising 72% blog primarily in English
  • Mobile:
    • 81% use their phone to tweet
    • 90% use it for FB
    • 93% use apps

You can access the full report here

Source: LATISM

You can't live your life for other people - You've got to do what's right for you, even if it hurts some people you love

You can’t live your life for other people – You’ve got to do what’s right for you, even if it hurts some people you love

Fortune 500 companies getting into Twitter

The Fortune 500’s use of blogs, online video, and podcasts continues to increase, but Twitter was the social media channel of choice in 2009, according to a study by the Society for New Communications Research (SNCR) and Financial Insite.

The study, “The Fortune 500 and Social Media: A Longitudinal Study of Blogging and Twitter Usage by America’s Largest Companies,” was conducted by Dr. Nora Ganim Barnes, Ph.D., Senior Fellow and Research Chair of the Society for New Communications Research and Chancellor Professor of Marketing at the University of Massachusetts Dartmouth and Eric Mattson, CEO of Financial Insite Inc., a Seattle-based research firm.

Large number of Fortune 500 companies got into Twitter, report says

Large number of Fortune 500 companies got into Twitter, report says

The new report is the outcome of a statistically sound study of the Fortune 500. The study examined the 2009 Fortune 500 in an attempt to quantify their adoption of social media tools and technologies. This is the second year that Barnes and Mattson have tracked social media adoption among the Fortune 500, and theirs is the only statistically sound longitudinal study of its kind.

The 2009 study’s key findings include:

  • 22% (108) of the primary corporations listed in the 2009 Fortune 500 have a public-facing corporate blog. This represents a six percent increase over the 2008 study.
  • 86% of these blogs (93) link directly to a corporate twitter account, a 300% increase over the 2008 study. (Note: More Fortune 500 corporations have Twitter accounts, but do not link directly from their blogs.)
  • 35% (173) of the Fortune 500 have active Twitter accounts (a post within the past thirty days); and nearly 50% of the top 100 companies (47) have a Twitter account.
  • 80% — four of the top five corporations – Wal-Mart, Chevron, ConocoPhillips and General Electric – consistently post on their Twitter accounts. The number one ranked company, Exxon Mobil, does not have a Twitter account.
  • The insurance industry has the most Twitter accounts (13).
  • 19% of the 2009 Fortune 500 is podcasting, a three percent increase over the 2008 study
  • 31% are incorporating online video into their blog sites, a 10% increase over 2008

“The continued steady adoption of blogs and the explosive growth of Twitter among Fortune 500 companies demonstrate the growing importance of social media in the business world,” stated Barnes. “These large and leading companies drive the American economy, and to a large extent, the world economy. Surely a willingness to interact more transparently via these new technologies with their stakeholders is a positive step. Where this leads will be fascinating to watch!”

“As social media become more integrated with a variety of business functions both internally and externally at companies, we continue to see a steadily growing adoption of blogs, Twitter, online video, podcasts and other new communications channels,” added Mattson.

About this study

A full copy of the 17-page research report, “The Fortune 500 and Social Media: A Longitudinal Study of Blogging and Twitter Usage by America’s Largest Companies,” can be downloaded at the link below.

Additionally, Barnes and Mattson will publish a paper based on the findings in an upcoming issue of the Society for New Communications Research’s Journal of New Communications Research and will present the findings via a web-based briefing and at the Society for New Communications Research’s annual research symposium.

About the Center for Marketing Research at the University of Massachusetts Dartmouth

To facilitate the economic development of the region by providing an affordable, high-quality economic alternative to meeting business needs for research, training, and consulting in any and all aspects of Marketing. The Center for Marketing Research is associated with and maintains a close relationship with the Chambers of Commerce within southeastern Massachusetts. This unique relationship provides the Center with an effective business networking capability. For more information, visit http://www.umassd.edu/cmr/.

About the Society for New Communications Research (SNCR)

The Society for New Communications Research is a global nonprofit 501(c)(3) research and education foundation and think tank focused on the advanced study of the latest developments in new media and communications, and their effect on traditional media and business models, communications, culture and society. For more information, visit http://sncr.org.

Hispanics social media marketing strategy – a must

Any company that comes in contact with online Hispanic consumers would be negligent not to include them on its social media marketing strategy. The focal point should be the identification of the technologies and social media channels that are a strategic fit.

By Havi Goffan

Any company that comes in contact with online Hispanic consumers would be negligent not to include them in its social media marketing strategy.

Any company that comes in contact with online Hispanic consumers would be negligent not to include them in its social media marketing strategy.

U.S.-based Hispanic consumers are significantly more likely to participate in online social media than their non-Hispanic counterparts, making a social media strategy a must for any marketer wanting to reach this group online, according to a new report from Forrester Research Inc.

The research findings are as follows:

Online Hispanics are more involved and likely to listen to word-of-mouth

  • 69% of 3,000 online Hispanics are Spectators, meaning that they watch, read or listen to what others have created online.
  • Only 42% of non-Hispanics online are Spectators

Online Hispanics are more active

  • 40% of online Hispanics have the highest level of online activity and are characterized as Creators, meaning that they take part in such online activities as blogging, publishing web pages and uploading audio and video.
  • Only 12% of non-Hispanics online consumers participate in these activities.

Online Hispanics have a higher level of “Influentials”

  • 77% of online Hispanic adults take part in some sort of online social activity: Forrester characterized this group as influential, reporting that on average 60% tell friends and family about products that interest them.
  • more than 70% of all Hispanics surveyed said they stay with brands they like, suggesting that marketers who successfully build relationships with them now will have advocates for the long term.

Why are Hispanics more predisposed toward online social networking?

  • First, Hispanics are customarily early adopters of entertainment technologies, and this corresponds online to the use of video, audio and other related social media technologies such as blogging.
  • Second, Hispanic culture emphasizes the group over the individual, therefore Hispanic consumers tend to look to others for advice or agreement on product choices.
  • Third, according to research, “even though many U.S.-born Hispanic consumers prefer to use the Spanish language, many media publishers and marketers in the U.S. don’t offer this option. Social networking provides Hispanics with opportunities to fill that online gap by contributing their own Spanish-language content”, Forrester says.

Hispanics social media marketing strategy – a must

Any company that comes in contact with online Hispanic consumers would be negligent not to include them on its social media marketing strategy. The focal point should be the identification of the technologies and social media channels that are a strategic fit.