Multicultural Online Monitoring

Translate Word of Mouth With Social Media Monitoring Tools

October 1, 2010
Translate Word of Mouth With Social Media Monitoring Tools

The abundance of content that is easy to access and consume makes launching and sustaining noteworthy online projects challenging. As social media matures, the need to measure online word of mouth and demonstrate success becomes indisputable. A comprehensive measurement plan should consist of three parts—gauging the audiences’ reactions to a brand before, during and...

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Offline WOM More Prevalent, Positive and Credible than Online Buzz

September 7, 2010
Offline WOM More Prevalent, Positive and Credible than Online Buzz

Word-of-mouth (WOM) conversations that take place in person and over the phone are overwhelmingly more prevalent than those online, according to research. Also, face-to-face communication is more positive in tone, more likely to be judged highly credible and more likely to lead to strong purchase intent than online talk, the study found Below, some of the...

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US Hispanics to spend $257 billion in Telecom

July 12, 2010
US Hispanics to spend $257 billion in Telecom

US Hispanics Will Spend $257 Billion on Telecommunications Services over the Next Five Years, Says Insight Research Corp. BOONTON, N.J., June 28 — Over the next five years, US Hispanic communities will spend $257 billion on telecommunications services, accounting for 17 percent of all residential telecom expenditures, according to a new market research study from The Insight...

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How To Use Social Media Monitoring Tools To Aid Product Development

July 6, 2010
How To Use Social Media Monitoring Tools To Aid Product Development

To many, the process of developing a successful product can be a mystery. Sometimes companies will spend months of development time to create a product that doesn’t reflect the needs or the scope of its intended market. And other times, successful products are developed completely on accident. Because of this, it can often seem...

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Competitive Intelligence: No Longer Just for Big Business

June 16, 2010

Reading a newspaper headline touting a product launch by your main competitor and realizing it’s the same product your company has been working on for months might rank as the worst nightmare of any business owner. Rather than waste time and effort on figuring out how you missed that one, you could try a...

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Featured Post

Multicultural Is the New Mainstream

The U.S. population is becoming increasingly diverse, and while statistics aren’t really necessary to confirm the obvious, the soon-to-be-released 2010 U.S. Census figures likely...

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